Sales Development Engineer
San Diego, CA, USA
Cyth Systems is an Engineering Integration Company specializing in Automated Test Equipment (ATE), Embedded Control Systems, and the distribution of National Instruments products for over 20 years. We enjoy working with exciting customers, both small and large, from nearly every industry, performing interesting and engaging engineering projects week after week. We combine a small business family feeling with a world-class engineering team, and customers appreciate both the personal and professional treatment we bring to their projects.
Job Description
Cyth Systems is seeking a driven and technically skilled Sales Development Engineer (SDE) who engages with customers through our lead management process and identifies new sales opportunities. Your effort and skills will enable our sales team to focus on high-value revenue generating activities by streamlining our sales pipeline and proactively working with customers to solve technical issues. This is an in-office position in San Diego, CA.
Cyth Systems is an Engineering Integration Company specializing in Automated Test Equipment, Embedded Control Systems, and Machine Vision Systems. We enjoy working with our customers, both small and large, from nearly every market. We combine a world-class engineering team, and our customers appreciate both the personal and professional treatment we bring to their projects.
You will grow your business acumen and strategic sales capabilities while consulting with engineers and their leadership to make major design and equipment investments. What is especially unique about this position is working in several industries such as Life Sciences, Semiconductor, Product Manufacturing, Sporting Goods, Aerospace, Energy and more. If you enjoy a collaborative environment where you can be a part of a team who build things and bring them to life, across a diverse range of industries and applications, come join our team at Cyth Systems!
Essential Functions
It is essential to the SDE role that you possess a learning mindset rooted in humility, drive, and a high IQ & EQ. You must take initiative and ownership of your role and contribute as a team player. This is a very technical role demanding that you possess tech savvy skills and can track, prioritize, review, schedule, and execute on customer-based tasks. You must have excellent communication skills that allow you to make interpersonal connections with engineers. The role demands excellent organizational abilities as well as strong analytical and problem-solving skills to perform the following:
Comfortable working independently in a constantly evolving environment.
Balance your time between inbound sales demand, marketing generated leads, customer presentations and
prospecting activities to generate new demand.
Develop test and automation expertise while supporting customers and their technical challenges through our sales
process.
Collaborate with the sales team to understand their needs and optimize lead handoff processes.
Manage and prioritize a high volume of inbound leads and conduct initial qualifications.
Timely respond to prospect and customer inquires
Execute targeted outbound campaigns against tiered prospect lists, creating high-intent opportunities and supporting
overall pipeline growth.
Provide data driven insights to inform sales strategies and resource allocation.
Possess empathy and listening skills. You must understand the customer's needs and pain points through active
listening and empathy. You must empathize with customers' challenges and effectively address their concerns.
Possess proven understanding of electronics, computers, and software programs
Ability to continuously refine processes to improve efficiency and effectiveness.
Ability to read and write in English and communicate with excellent grammar.
Required Qualifications & Skills
This position requires:
• Bachelor of Science in Business or STEM
• Strong desire to pursue a career in technical sales and marketing
• Previous sales or customer facing experience
• Experience with a CRM (Salesforce & Zoho)
• Strong written and verbal communication skills
Preferred Qualifications
• Strong knowledge of test automation and embedded control hardware.
• Experience with National Instruments hardware and software products.